Shoreline Wood · Customer Care

Privacy Policy

How Shoreline Wood collects, uses and protects your personal information.

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We do not sell your personal informationWe only use your data to process and ship your order and support you.

What We Collect

Contact, shipping, billing and order details.

How We Use It

Orders, delivery, returns and support.

Your Rights

Ask us to see, correct or delete your data.

Last updated: October 14, 2026

This Privacy Policy explains how Shoreline Wood collects, uses and protects your personal information when you visit our website or place an order.

Information We Collect

  • Your name, email address, phone number and shipping and billing address.
  • Order details (products, amounts, payment method).
  • Messages you send us.
  • Basic technical data collected by Shopify, such as your browser type and pages visited.

How We Use It

  • To process, ship and deliver your order.
  • To handle returns, refunds and warranty claims.
  • To answer your questions.
  • To prevent fraud.
  • To send newsletters, only if you subscribe (you can unsubscribe at any time).

Sharing

We do not sell your personal information. We only share what is needed with the service providers that help us run the store: Shopify (our website platform), PayPal (payments) and shipping carriers (delivery).

Cookies

Our website uses cookies to keep your cart, remember your preferences and understand how the site is used.

Your Rights

You can ask us at any time to see, correct or delete the personal information we hold about you. Email contact@shorelinwood.com and we will reply within 30 days.

Contact

Shoreline Wood
2859 Farrisview Blvd, Memphis, TN 38118, United States
Phone: +1 (901) 494-9183
Email: contact@shorelinwood.com

Need help with an order?

Our team is happy to help with delivery, returns or any question about your order.

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